Are there common consumer fraud scenarios to be aware of?

Be wary if you are required to pay a fee before receiving a loan.Beware of sweepstakes, prize or lottery company representatives who tell yo...

I received a suspicious email from someone claiming to be Western Union, what should I do?

If you receive an email from a company representing itself as Western Union and you are not sure it was sent by westernunion.com or westernu...

Can the Test Question feature secure my funds or delay payment of a transaction?

The “Test Question” feature in the Western Union Money TransferSM service is designed for emergency situations where the receiver does not h...

Does Western Union offer an escrow service or any kind of buyer protection?

Western Union does not offer an escrow service or any type of “purchase protection” policy. Western Union’s business is to transfer funds fr...

Can I use Western Union to pay for online auctions?

For online auctions, examine seller feedback carefully and know the warning signs associated with fraudulent auction sales. Most online auct...

What can I do if I suspect fraud or if I'm a victim of fraud?

Contact the Canadian Anti-Fraud at http://www.antifraudcenter-centreantifraude.caIf you feel you have been the victim of fraud, you can...

What does Western Union do to protect my information?

Western Union employs a variety of techniques, including SSL technology, to keep your personal information safe.Additionally, the following ...

How do I view a site's SSL Certificates to verify the website's identity?

In Microsoft Internet Explorer, you can view the security (SSL) certificate by following these steps:Right-click your mouse on any secure pa...

I received a call from 1-800-773-7948, is this a scam?

Our Know Your Customer (KYC) department performs compliance interviews with frequent customers in order to comply with internal rules.Your f...