What documents can I use to pick up money in Malaysia?

You need to present any official Government issued ID (e.g. valid  to pick up money at a Western Union agent location. Acceptable IDs a...

How do I know if my money transfer has been received?

You can go to track a transfer at wu.com or our Western Union app. Then type in the sender's name and the MTCN (Mon...

How do I pick up a money transfer?

You can pick up the money at any Western Union agent location. You'll need to provide the following information:The sender's full nameT...

How does a Western Union agent pay out money transfers?

Money transfers will generally be paid in cash. Other restrictions may apply. For more information, please visit your nearest West...

How much does it cost to receive money?

All fees are paid by the sender. Receiving money is free of charge.

How can my receiver get the money?

1. Cash pickup at an agent locationYour receiver can pick up the money at any nearby Western Union location. They need to complete the To Re...

What does my receiver need to pick up the money transfer?

Your receiver can pick up their money from any of our agent locations. They just need to provide the following:Tracking number (MTCN)Sender’...