Can I send money online with Western Union?

Yes, you can send money online from our Western Union app or at wu.com, to a Western Union agent location for a cash pickup. ...

How do I complete my first money transfer online within the Western Union app or wu.com in Malaysia?

To complete your first money transfer online you need to register and get your profile confirmation. During your profile confirmat...

I already have a profile created and have sent money through the app at an agent location. How do I send money online using the Western Union app or from wu.com in Malaysia?

Once you have started a money transfer on the app and completed it at an agent location, please upload the ID presented to the agent, to the...

How long does it take for the money to be available to my receiver in Malaysia?

You can send money online from the Western Union app or wu.com using our money in minutes* service.If your money transfe...

Which countries and territories can I send money online?

Please click here to see all countries you can send money online from the Western Union app or from wu.com in ...

How do I pay for a transfer started on the app?

You can pay using FPX method – direct bank debit.FPX method allows you to make money available to your receiver in cash, by taking it direct...

How much money can I send online from Malaysia?

Once your profile has been confirmed at an agent location, you will be able to send online up to 3,000 MYR per transfer, per day; 15,000 MYR...

How do I know if my online transfer has been approved?

Your online receipt will show whether your transfer has been approved. When the transfer is complete, you'll get an email with your money tr...

How can I cancel a money transfer after it was sent?

A money transfer can only be cancelled if it has not been collected by the receiver in the destination country. If you wish to cancel y...

Can I get a receipt for my transfer?

Yes, a receipt will be sent to your email after the transfer is completed. You can also see the details of all your transfers in your profil...

What is a Money Transfer Control Number (MTCN)?

The Money Transfer Control Number (MTCN) is a unique number assigned to your transfer.Your receiver will need this number when they pick up ...

What if my ID has expired?

If you have created your profile with an ID that has now expired, you will have to get your profile verified again before you can send money...

How do I send money to India with UPI?

About UPIUnified Payment Interface (UPI) is a payment method that allows you to instantly transfer money to a bank account in India.Understa...

How many Alipay wallet transfers can I make in a month?

You can make up to 5 transfers to the same receiver on Alipay wallet within a 30-day period starting from the date of the first transfer. If...

Can I use e-wallets available in Malaysia for Western Union transfers?

Yes, you can. Before you use your e-wallet, make sure you’ve verified your bank account with Western Union. To verify, complete a transfer f...

Which e-wallets can I use and what are their transfer limits?

GrabPay: Up to 1500 MYRTouch ‘n Go: Up to 5000 MYR Boost: Up to 4999 MYRShopeePay: Up to 4999 MYR