Am I eligible to open a Western Union Digital Banking account?

To open a Western Union Digital Banking account, you must have a personal bank account1 and not be a US taxpayer. You must be at least ...

What do I need to open a Western Union Digital Banking account?

To open a Western Union Digital Banking account, please provide the following:Phone numberEmail addressGovernment-issued photo ID (e.g. pass...

How long will it take to submit my application?

It will take around 15 minutes to submit your application.

How do I open a Western Union Digital Banking account?

To open a Western Union Digital Banking account, complete the following steps:Open the WU+ app and set up a password.Enter your phone number...

What if I am an existing Western Union customer?

If you are an existing Western Union customer, log into your Western Union profile to set up your Digital Banking account. You will nee...

Is Western Union Digital Banking app available in my country?

Currently, Western Union Digital Banking app is available in Germany, Romania, Italy and Poland. 

Why should I upgrade my account to premium?

When you open a business premium account you will receive a physical debit card and you will also be able to:Open five additional accounts a...

Why do I need to re-submit my application?

We are sorry to inform you that we could not process your application due to issues with the provided information. Please re-submit your inf...

Why was my application declined?

Currently, we are unable to provide the specific reasons for a declined application. Please contact Customer Care for more information. ...