Hi, how can we help you?

How can I send money with Western Union?

How do I find out if my money has been sent?

How do I find out if a money transfer's available for pickup?

Can I change the name on a money transfer?

How do I send money online?

How long does it take to send money online?

Who uses Western Union money transfer services?

What are Western Union agent locations?

Which transfer service is offered at Western Union agent locations?

How can my receiver get the money?

What does my receiver need to pick up the money transfer?

When are Western Union services available?

How do I find a Western Union agent location?

Am I eligible to open a Western Union Digital Banking account?

What do I need to open a Western Union Digital Banking account?

How long will it take to submit my application?

How can I check my transfer status?

How will I know if my transfer is complete?

Will I be notified if my transfer is delayed?

How do I register with Western Union?

How do I log into my Western Union profile?

Why should I register at Western Union's website?

How do I verify my identity?

What are the acceptable documents for identity verification?

Why do I need to verify my identity when sending money online?

What is Strong Customer Authentication (SCA)?

Why wasn’t my authentication successful?

Are there common consumer fraud scenarios to be aware of?

I received a suspicious email from someone claiming to be Western Union, what should I do?

Can the Test Question feature secure my funds or delay payment of a transaction?

What do I need in order to offer Western Union money transfer services?

How will I earn money with Western Union?

Who's responsible for setting the price of the money transfer service?

What is the My WU℠ loyalty program?

What is changing for My WU℠ loyalty program?

How do I enroll for the My WU℠ loyalty program?

Why am I unable to use Western Union services after receiving the message “Additional info needed, go to westernunion.com/gcr”?

Why do I need to provide additional information?

How can I use Western Union services again?