If you are an existing online customer, you can use your existing login details to access your profile on the mobile app.

If you are a new customer, please:

  • First, fill the online registration form and provide the following information: full name, full address in Qatar, phone number, email address, country and date of birth, ID card details and nationality.
  • Once you have successfully registered, please:
    1. Take a photo of your valid QID from both sides and a clear selfie video holding your QID for 3 seconds.
    2. Send both QID photos and the selfie video from your registered email to wu.support@alfardanexchange.com.qa or from your registered phone number to Al Fardan Exchange via WhatsApp to the following number:

    44537777

    A represantative of Al Fardan’s Exchange Customer Care will contact you to complete the verification and will send you a confirmation by email. Once you received the email, you can start using Western Union Online money transfer services right away.

Learn more about sending money online.

*Diplomatic ID card is an acceptable Other Government Issued ID type in Direct Market Access (DMA) Qatar.