How will I know if my transfer is complete?
Help with current and past transfers
Can the Test Question feature secure my funds or delay payment of a transaction?
Consumer protection
Can I change the name on a money transfer?
How can I send money with Western Union?
What about exchange rates?
How long does it take to send money online?
How do I pay?
How much can I send online?
More
Who uses Western Union money transfer services?
What are Western Union agent locations?
Which transfer service is offered at Western Union agent locations?
How can my receiver get the money?
What does my receiver need to pick up the money transfer?
What are acceptable documents for picking up money?
When are Western Union services available?
How do I find a Western Union agent location?
Why should I register at Western Union’s website?
Does it cost anything to register at Western Union’s website?
How do I register with Western Union?
Will I be notified if my transfer is delayed?
How can I check my transfer status?
Does Western Union need to confirm my identity?
How long will it take to confirm my identity?
Why do I need to verify my identity when sending money online?
Are there common consumer fraud scenarios to be aware of?
I received a suspicious email from someone claiming to be Western Union, what should I do?
Why am I unable to use Western Union services after receiving the message “Additional info needed, go to westernunion.com/gcr”?
Why do I need to provide additional information?
How can I use Western Union services again?
