Identification process
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Does Western Union need to confirm my identity?
Yes, before making your first online transfer, you will need to verify your identity.First, fill in the online registration form a...
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What do I do if I forgot my User ID, log in password or my profile is locked?
If you forgot your User ID, please check the Kuwait Civil ID you used for online registration: ID number is your User ID.If you forgot your ...
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What do I do if I want to change my log in details, password, or email address?
You can change your password on the Profile overview page after you log in. Please select “Edit profile” from the right-side ...
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How can I delete my Western Union profile?
Please contact Western Union Customer Care at 18 777 81 or send an email to wu.support@amankuwait.com.