If you forgot your User ID, please check the Kuwait Civil ID you used for online registration: ID number is your User ID.

If you forgot your password, you can select the “Forgot password” option for a new password to be sent to your phone.

If your profile is locked, please try to log in again after 30 minutes. Otherwise, contact the Western Union Customer Care number at 18 777 81 or send an email to wu.support@amankuwait.com.