If you are an existing online customer, you can use your existing log in details to access your profile on the mobile app.
New customers can register on the app in just a few minutes. You will need to verify your profile to send money online.
After you register with the Western Union mobile app or at westernunion.com, you will need to verify your profile. To complete this step please follow the instructions below:
- First, verify your email address following the verification link sent to your email after registering with the Western Union mobile app or at westernunion.com.
- Take a photo of both sides of your valid Kuwaiti Civil ID, which you used for registration with the Western Union mobile app or at westernunion.com.
- Take a clear selfie video of yourself, holding your original Kuwaiti Civil ID and saying the following text:
“I, Mr./Ms./Mrs. (your name), holder of Civil ID No. (your Civil ID No.) and having mobile tel. no. (your mobile tel. no.), hereby request Aman Exchange Customer Care to register myself for using the Western Union remittance service for (please provide your reason for creating the profile).”
Please make sure that your ID is clearly visible/readable within the selfie video. - Upload the above documents to the Aman Exchange Portal.
- After successful verification, you will receive confirmation by email.
- Once you receive the confirmation email, you can start using Western Union online money transfer services immediately.