How can we help you?

How do I send money online?

How soon is my money available for pickup when I send it online?

Where can I send money online?

Can I send money directly to a bank account?

In which countries can I send money directly to my receiver’s bank account?

How do I send money to a bank account from Kuwait?

How do I send money from a Western Union agent location?

Who uses Western Union money transfer services?

Who are Western Union agents in Kuwait?

What are Western Union agent locations?

How can I find a nearby Western Union agent location?

Which transfer service is offered at Western Union agent locations?

How do I collect my money?

How do I know if my money transfer has been received?

How do I pick up a money transfer?

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Does Western Union Kuwait have a mobile app?

What services can I access with the mobile app in Kuwait?

Do I need to register to send money online?

Is there a charge to register on the Western Union website?

What do I need to register and send money online through Western Union?

Does Western Union need to confirm my identity?

What do I do if I forgot my User ID, log in password or my profile is locked?

What do I do if I want to change my log in details, password, or email address?

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Are there common fraud scenarios that I should be aware of and things I shouldn’t send my money for?

Someone claiming to be from Western Union emailed me. What should I do?

What is the Western Union Rewards program?

How can I register for the My WU® loyalty program?

What are the benefits of Western Union Rewards program?

Why am I unable to use Western Union services after receiving the message “Additional info needed, go to westernunion.com/gcr”?

Why do I need to provide additional information?

How can I use Western Union services again?

Introduction

Is Western Union open for business?

I cannot pick up my money transfer because no agent locations are open due to COVID-19.