Introduction to consumer protection

Western Union values its business and takes pride in delivering your funds in the quickest and most reliable way possible. However, it is im...

Are there common fraud scenarios that I should be aware of and things I shouldn’t send my money for?

Yes. Only use Western Union to send money to friends and family. Never send money to someone you have not met in person. Scammers sometimes ...

Someone claiming to be from Western Union emailed me. What should I do?

If you receive an email from anyone claiming to be from Western Union and you are unsure about it, do not click on any links in the mail. Th...

What can I do if I suspect fraud or am a victim of fraud?

You should contact the Western Union Fraud Hotline at 1-800-102-7111 immediately for assistance with a transaction that you believe was sent...

What additional tips should I keep in mind?

Always make sure you know who you are sending money to.Discontinue a call if a caller coaches you to respond to questions asked by Western U...