If you face an error while using e-paylink.com or our mobile app, please write down the error code and if possible and take a screenshot (printscreen) of the error experienced.
You can then send the information to Customer Service via email
Please also include:
- If you are a registered user, your name as it appears on your profile
- If you are not a registered user, your full name as it appears in your official ID your government-issued ID
- Your email address
- Your phone number
- The error code and / or screenshot
- A brief description of the problem