Changing the country to transfer money is not recommended as there may be delays.
It is important to enter the receiver’s name exactly as it appears in the official identification document.
Online from e-paylink.com or mobile app
- Sign in to your account
- In the recent money transfer activity. Click Show details. If you’re on a mobile device, tap the money transfer you want to process.
- If your money transfer is eligible for country change, there will be an option there
- Follow the instructions to make permissible changes to your money transfer name.
- Contact Customer Service at 800 100 2020 (free of charge) or at (+30) 210 900 5000 if you find that the name change option is not available.
At the Western Union Network PayPal – PayLink
To edit the destination country on the money transfer you started, visit the same Western Union – PayLink where you made your transfer or contact Customer Service at 800 100 2020 (free of charge) or (+30) 210 900 5000 to inform you of the process of modifying the recipient’s name.
Please note that you will be required to provide your official identification document and the money transfer form you already have to make the changes you want.
Note: Changes cannot be made when you transfer directly to a bank account. Contact customer service at 800 100 2020 (free of charge) or on (+30) 210 900 5000 to inform you of the procedure that needs to be taken in case of an error.