You can cancel a money transfer if it has not been received or completed.
Online from the e- paylink.com or mobile app
- Sign in to your account
- In the recent money transfer activity. Click Show details . If you’re on a mobile device, tap the money transfer you want to proceed.
- If your transfer is eligible for an online cancellation, there will be a ” Cancel the transfer ” enabled.
- Follow the instructions to cancel your money transfer*
At the Western Union Network PayPal – PayLink
To cancel your transfer please visit the same service point of Western Union – Paylink where you initiated your transfer.
Via phone
Contact Customer Service at 800 100 2020 (free from landine) or at (+30) 210 900 5000
Note that you will be asked to provide your ID to make the changes you want.
* The refund (cash and / or fees) depends on the service selected and the reason for the cancellation. If you have questions about the amount to be refunded, please contact Customer Service at 800 100 2020 (free from landline ) or on (+30) 210 900 5000.
Refunds are provided to the initial payment method. If the initial payment is made by debit / credit card, it may take up to 7 business days for your bank to refund your money.