Changing the receiver to your transfer money is not recommended as there may be delays.

It is important to enter the receiver’s name exactly as it appears in the official identification document. However, minor changes to the receiver’s name may be accepted.

Online from e-paylink.com or mobile app

• Sign in to your account
• In the recent money transfer activity. Click Show details. If you’re on a mobile device, tap the money transfer you want to process.
• If your money transfer is eligible for a name change, there will be an “Edit Receiver’s Name” option.
• Follow the instructions to make permissible changes to your money transfer name.
• Contact Customer Service at 800 100 2020 (free of charge) or at (+30) 210 900 5000 if you find that the name change option is not available.

At Western Union – PayLink service point

To edit the name on the money transfer you started, visit the same Western Union – PayLink service point where you made your transfer or contact Customer Service at 800 100 2020 (free of charge) or (+30) 210 900 5000 to inform you of the process of modifying the receiver’s name.

Please note that you will be required to provide your official identification document and the money transfer form you already have to make the changes you want.

Note: The recipient’s name cannot be changed when transfering directly to a bank account. Contact customer service at 800 100 2020 (free of charge) or on (+30) 210 900 5000 to inform you of the procedure that needs to be taken in case of an error.