Registration and profile settings
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How do I register with Western Union?
If you are a new user, you can register with Western Union via our website or mobile app. Steps to register on our website or app:...
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Does it cost anything to register at Western Union's website?
No, it’s free to register. You can register here. It only takes a minute.
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How do I log into my Western Union profile?
To log into your Western Union profile, please follow the steps below:Select Log in.Enter your registered email address and passwo...
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How do I update my email address in my profile?
Follow the steps below to update your email address:Log into your profile.Enter the new email address and select Save to confirm the changes...
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How do I update my postal address and phone number?
Follow these steps to update your postal address and phone number:On our website or the Western Union mobile app:Log into your profile....
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How do I change my password?
Follow the steps below to change your password: Log into your profile. Choose Reset password.Enter the new password and select Sa...
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How do I add my debit card, credit card1 or a bank account?
To add a new payment method, please follow the steps below: On our website: Log into your profile.Go to the Payment preferences&nb...
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How can receivers register in Colombia?
Registering to receive transfers in ColombiaSend this content by emailThe Government of Colombia will require you to register if you receive...
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How can receivers register in Argentina?
Receiving money in ArgentinaIf you receive a money transfer in Argentina, you need to complete a one-time registration within 90 days of get...
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How can receivers register in China?
Receiving money to your bank account in ChinaIf you’re the receiver, you may need to complete a one-time registration before you can receive...
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How can receivers register in Jamaica?
To receive money, you must register with our agent GraceKennedy. You can register online through the registration portal or visit ...
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How do I delete my profile?
We’re sorry to see you go. Please note that you will lose your existing MyWU points (if any) by taking this step and your complete transfer ...
Sections
- Send money
- Send money online
- Send money to a mobile phone
- Send money in person
- Send money to a bank account
- Receive money
- Registration and profile settings
- Help with current and past transfers
- Identity verification
- Agent locations
- Payment authentication
- Consumer protection
- COVID-19
- Customer questionnaire