Receive money
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How can my receiver get the money?
1. Cash pickup at an agent locationYour receiver can pick up the money at any nearby Western Union location. They need to complete the To Re...
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What does my receiver need to pick up the money transfer?
Your receiver can pick up their money from any of our agent locations. They just need to provide the following:Tracking number (MTCN)Se...
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How do I find out if a money transfer is available for pickup?
You can check your transfer status online. All you need is the sender’s name and the tracking number (MTCN) printed on the sender’s rec...
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How do I pick up a money transfer?
You’ll need to provide the following information:NameAddressAmount expectedSender’s nameSender’s city and countryTracking number (MTCN)Accep...
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What are acceptable ID documents for picking up money?
Depending on the country and the agent where the receiver picks up the money, the acceptable IDs will vary. In general, passports and nation...
Sections
- Send money
- Send money online
- Send money to a mobile phone
- Send money in person
- Send money to a bank account
- Receive money
- Registration and profile settings
- Help with current and past transfers
- Identity verification
- Agent locations
- Payment authentication
- Consumer protection
- COVID-19
- Customer questionnaire