Payment authentication
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What is Strong Customer Authentication (SCA)?
Strong Customer Authentication (SCA), as mandated by the EU’s Revised Payment Services Directive (PSD2), requires payment service providers ...
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Why wasn’t my authentication successful?
Western Union uses Strong Customer Authentication (SCA) to secure online payments. To successfully authenticate your payment, plea...
Sections
- Send money
- Send money online
- Send money to a mobile phone
- Send money in person
- Send money to a bank account
- Receive money
- Registration and profile settings
- Help with current and past transfers
- Identity verification
- Agent locations
- Payment authentication
- Consumer protection
- COVID-19
- Customer questionnaire