Verify your identity

You’ll need to verify your identity to send 7 000 DKK or more. After your identity has been verified, you’ll be able to send up to 35 000 DK...

What are the acceptable documents for identity verification?

 You can provide any of the following: Your passport Your EU or EEA issued ID  Your Danish driving license

Do we need more information from you?  

If we need additional information from you, we’ll request you to send it via email.   Please note that the documents should b...

Does Western Union need to confirm my identity?

If you want to send more than 7.000 DKK, we will need to verify your identity. After that is finished, your send limit will increase to 35.0...

How long will it take to verify my identity?

There are two ways to verify your identity:OnlineElectronic verification usually can be done immediately. In some cases, we may need more in...

Why do I need to verify my identity when sending money online?

All financial institutions, including Western Union, are required to collect additional identity information to know their customers better....