Registration and profile settings
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Does it cost anything to register at Western Union's website?
No, it's free to register. It only takes a minute.
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How can receivers register in Colombia?
Registering to receive transfers in ColombiaThe Government of Colombia will require you to register if you receive a transfer in Colombia th...
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How can receivers register in China?
Receiving money to your bank account in ChinaIf you’re the receiver, you may need to complete a one-time registration before you can receive...
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How can receivers register in Argentina?
If you receive a money transfer in Argentina, you need to complete a one-time registration within 90 days of getting it.Also, if you receive...
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How can receivers register in Jamaica?
To receive the money, you must register with our agent Grace Kennedy. You can register online through the registration portal or visit a Gra...
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How do I register with Western Union?
If you are a new user, you can register with Western Union via our website or mobile app.Steps to register on our website or app: Select&nbs...
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How do I log into my Western Union profile?
To log into your Western Union profile, please follow the steps below:Select Log in.Enter your registered email address and password. C...
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How do I update my email address in my profile?
Follow the steps below to update your email address:Log into your profile.Enter the new email address and select Save to confirm the changes...
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How do I update my postal address and phone number?
Follow these steps to update your postal address and phone number:On our website or the Western Union mobile app:Log into your profile....
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How do I change my password?
Follow the steps below to change your password: Log into your profile. Choose Reset password.Enter the new password and select Sa...
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How do I change my profile privacy and marketing settings?
On the website, log into your Western Union profile.Click the Menu icon and select Settings from the dropdown.In the Informat...
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How do I delete my profile?
We’re sorry to see you go. Please note that you will lose your existing MyWU points (if any) by taking this step and your complete transfer ...
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How do I add my debit card, credit card1 or a bank account?
To add a new payment method, please follow the steps below: On our website: Log into your profile. Go to the Payment prefe...
Sections
- Send money
- Send money online
- Send money in person
- Send money from a bank account
- Send money to a bank account
- Send money to a mobile phone
- Receive money
- Agent locations
- Registration and profile settings
- Identity verification
- Help with current and past transfers
- Payment authentication
- Consumer protection
- Customer questionnaire