Hi, how can we help you?

How can I send money with Western Union?

How do I find out if a money transfer is available for pickup?

What about exchange rates?

How do I send money online?

How long does it take to send money online?

How do I pay?

How do I send money to a bank account?

How do I send money to India with UPI?

What is the Western Union® Direct to bank account money transfer service?

How can I send money from my bank account?

How do I send money to a mobile phone?

What's a mobile wallet?

Can money be sent to any mobile phone?

Who uses Western Union money transfer services?

What are Western Union agent locations?

Which transfer service is offered at Western Union agent locations?

How do I pick up a money transfer?

How can my receiver get the money?

What does my receiver need to pick up the money transfer?

How do I register with Western Union?

Does it cost anything to register at Western Union's website?

How do I log into my Western Union profile?

How can I check my transfer status?

How will I know if my transfer is complete?

Will I be notified if my transfer is delayed?

What are Western Union agent locations?

When are Western Union services available?

How do I find a Western Union agent location?

Verify your identity

What are the acceptable documents for identity verification?

Do we need more information from you?  

What is Strong Customer Authentication (SCA)?

Why wasn’t my authentication successful?

Are there common consumer fraud scenarios to be aware of?

I received a suspicious email from someone claiming to be Western Union. What should I do?

Does Western Union offer an escrow service or any kind of buyer protection?

Why am I unable to use Western Union services after receiving the message “Additional info needed, go to westernunion.com/gcr”?

Why do I need to provide additional information?

How can I use Western Union services again?