Registration and profile settings
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How do I register online on wu.com in Ecuador?
Registration is required for most of our services. After you open wu.com you’ll need to follow these steps:Enter your email.You will receive...
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Does it cost anything to register for online services in Ecuador?
Registration is free of charge.
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Who can register and send money online?
Anyone who meets the following conditions, can use our online money transfer service.Must have a valid government-issued photo ID.Must be at...
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How many times can I register?
Registration with a valid ID and email is possible only once.
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How can I change or update my wu.com profile?
If your profile hasn’t been verified, you can change or update your Western Union profile information from the “Profile overview” tab after ...
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What do I do if I forgot my User ID / login password/ or repeatedly entered incorrect details?
Your User ID is your email and password.If you forgot your password, you can select the “Forgot password” option and a new password will be ...
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What do I do if I want to change or update my password and phone number?
You can change your password on the “Profile overview” page after you log in. Please select "Edit profile" from the right-side menu and...
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How can I cancel my Western Union® online profile?
Please contact Westernunion.com customer care toll free number at 1-800-937-837 or send an email to comentarios@activaecuador...