What is the Home Delivery service?

The Home Delivery service is a way for you to receive cash without leaving home. As the government implements COVID-19 restrictions to ensur...

Where is the Home Delivery service available in Colombia?

The Home Delivery service is available in the following cities and locations:Cali: Giros y Finanzas is available only for some neighbor...

How much money can I receive through the Home Delivery service?

Customers of Giros y Finanzas can receive up to 800,000 COP (approximately 200 USD) per money transfer. Customers of Acciones...

How does the Home Delivery service work?

Here is how the Home Delivery service works:Your sender needs to notify you that the money transfer has been sent.You need to contact Giros ...

Does my sender need to do anything for Home Delivery to work?

No. Your sender only needs to transfer the money to you and provide you with the transfer details.

Are there extra fees for the Home Delivery service?

Western Union does not charge any fee for the Home Delivery service. Giros y Finanzas and Acciones y Valores will charge a service fee for H...

How long will it take for my money to arrive at my home?

While the time may vary, after you make the home delivery request to Giros y Finanzas, most transfers arrive within 24 and 48 hours at ...

Who can I reach out to if I have questions?

You can always reach Giros y Finanzas and Acciones y Valores Customer Care in Colombia by calling at one of the numbers below:Giros y Finanz...