How do I register online on westernunion.com in Colombia?

To you will need to create an online profile first. You’ll be asked to enter your personal information and to agree to our Terms and Co...

Does it cost anything to register for online services in Colombia?

No, it’s free to register.

Who can register and send money online?

Anyone who meets the following criteria, can use our online services.Have one of these government-issued IDs: National ID card or residence ...

How many times can I register?

Registration with a valid ID and phone number is possible only once.

How can I change or update my Western Union online profile?

If your profile hasn’t been verified, you can change or update your online profile.After your profile has been verified you cannot change yo...

What do I do if I forgot my User ID / login password/ or repeatedly entered incorrect details?

Your User ID is either your ID number or your e-mail address.If you forgot your password, you can select the “Forgot password” option at the...

What do I do if I want to change my login details like password or email address?

You can change your phone number only at the nearest Giros y Finanzas or Acciones y Valores agent location.As a registered user, you ca...

What do I do if my ID has expired?

If you send money with Western Union Colombia, you’ll need to update your personal information on your online profile or contact the Custome...

How can I cancel my Western Union online profile?

Please contact Giros y Finanzas or Acciones y Valores Customer Care Center to the following numbers:Giros y Finanzas:LocalInternationalNacio...