How do I pick up a money transfer?

Complete the Receive Money form.Give the form to the agent with your government-issued photo ID and the tracking number (MTCN).Review and si...

What do I need to bring to pick up money at an agent location?

Bring a valid government-issued ID and the tracking number (MTCN).

How can I find out if a money transfer is ready for me to pick up?

Visit our website and select Track Transfer. You’ll need the name of the person who sent you the money and the tracking number (MTCN).

How does Western Union pay out money transfers?

Generally, we pay your money transfer in cash but in some cases, pay out may be made in the form of a money transfer cheque, a combination o...

What is considered acceptable documentary evidence of identity to pick up a money transfer?

Primary identification verifying the full name (birth certificate, etc.) and one form of non-primary identification verifying the current or...