You’ll need to verify your identity to send 1,900 BGN or more. After your identity has been verified, you can send up to 9,800 BGN per transfer.

To verify your identity via email or regular mail, please follow the steps below:

1. Log in to your Western Union profile. If you don’t have a profile yet, create one.
2. Select Profile at the top right and choose Start verification now.
3. Then select Verify by letter and you’ll get a letter and form from us by regular mail.
4. Sign the form and send it back to us with a copy of an ID document in any of the following ways:

• Via email to id@westernunion.com
• Via regular mail to the following address:

Western Union Processing Lithuania, UAB

Online and Prepaid Customer Identification Unit

Balcikonio str. 9C

LT-08247 Vilnius

Lithuania