Why do I need to provide additional information?
Customer questionnaire
How much money can I send from an agent location?
Send money
What happens after I provided the additional information?
Who uses the Western Union Money Transfer service?
What are Western Union agent locations?
What is the Western Union Money Transfer service offered at agent locations?
More
How do I pick up a money transfer?
What do I need to bring to pick up money at an agent location?
What is considered acceptable documentary evidence of identity to pick up a money transfer?
What is a Western Union agent?
How do I find a Western Union agent location?
During what hours is the service available?
Why am I unable to use Western Union services after receiving the message “Additional info needed, go to westernunion.com/gcr”?
How can I use Western Union services again?
