How can I check my transfer status?

You can check the status of your transfer at any time on westernunion.com or on our Western Union app:Go to our website or app.Sel...

How will I know if my transfer is complete?

When your money transfer has been picked up by the receiver or deposited into an account, we will contact you in the following ways:Email: ...

Who can check the status of a money transfer?

If you’ve sent a money transfer, you can check the status any time on our website or the Western Union app. Follow these step...

Can I access my money transfer history?

Yes, you can access your last 90 days of transfer history if you are already registered with Western Union. Your transfer history will inclu...

Can I repeat a past transfer?

Yes, you can choose any of your past money transfers from the History page and send it again. Do note that the transfer fee and exchange rat...

Can I change my receiver's name on a money transfer?

You can only make minor typographical changes to your receiver’s name on a regular money transfer. You can do it only if the money hasn’t be...

Can I cancel my transfer and get a refund?

If your transfer hasn’t been picked up or deposited to your receiver’s bank account, mobile wallet or credit/debit card, you can cancel it a...

Will I be notified if my transfer is delayed?

If your money transfer is delayed, we’ll contact you using the information you’ve provided during your transfer.

If I sent money to a bank account, how can I check my transfer status?

For bank transfers, see the estimated date provided on your money transfer receipt. If you’ve sent money in person, you can see this da...

When I send a money transfer, will my receiver get a notification?

Western Union doesn’t send notifications to receivers. Senders can share their tracking number (MTCN) with the receiver to check the st...

How do I report an issue on the website or the app?

If you see an error while using our website or the Western Union app, please take note of the error code and, if possible, capture...

Can I access my money transfer history?

Yes, you can access the last 90 days of money transfer history.Website  On our website log into your WU profile.  Select History....