We need to confirm your identity before your first money transfer. Once we have confirmed your ID, you’ll be able to send up to 50,000 AUD using Australian issued Debit card, PayID & PayTo and 9,000 AUD using Australian issued Credit Card, Apple Pay or Google Pay online.

To verify your identity, please do the following:

• Log in to our website or mobile app.
• Start a transfer.
• Confirm your personal details.
• Save time by making sure your personal profile information is up to date.
• Acceptable forms of government-issued photo ID include:
  • All passports (Australian and overseas).
  • Australian-issued driver’s license.

After your identity information is verified, you can complete your transfer.