Receive money
-
How do I know if my money transfer has been received?
You can track your transfer online our through our app at any time.
-
How can my receiver get the money?
1. Cash pickup at an agent location Your receiver can pick up the money at any nearby Western Union location. They need to complete the...
-
What documents should I bring to receive the money from an agent?
You will need to present the following:A valid government-issued IDThe tracking number (MTCN)Some agent locations need you to enter the mone...
-
How will I know if a money transfer is ready for pickup?
You can check the status of your money transfer at any time by selecting ‘Track transfer‘ on westernunion.com or on our app. You only need t...
-
How does Western Union pay out money transfers?
Money transfers will generally be paid in cash or will be transferred directly to the receiver’s bank account if the option is available.
-
How can my receiver get the money?
1. Cash pickup at an agent locationYour receiver can pick up the money at any nearby Western Union location. They need to complete the To Re...
-
What are the acceptable documents to pick up a money transfer?
You can pick up your money transfer at any nearby agent location with one of the following:Your Mercosul IDYour national identification...
-
How are money transfers paid out to receivers?
Generally, you can choose how your receiver will get the money. These are some of the standard receive methods:In cash at an agent location....
-
How long will it take for my money to reach my receiver?
It may take a few minutes1 or up to 2 business days for your transfer to be ready for pick up at an agent location or credited to your recei...