Hi, how can we help you?

How can I send money with Western Union?

How can I send money online through westernunion.com or the app?

How do I send money online to a bank account?

How long does it take to send money online?

How do I find a Western Union agent?

How do I send money from an agent location?

How do I start my transfer on westernunion.com or on the app and pay for it at an agent location?

How do I know if my money transfer has been received?

How can my receiver get the money?

What documents should I bring to receive the money from an agent?

How do I register with Western Union?

How do I log into my Western Union profile?

Why should I register with Western Union's website or app?

How can I check my transfer status?

How will I know if my transfer is complete?

Will I be notified if my transfer is delayed?

Why do I need to verify my identity when sending money online?

Why do we need more information from you?

Are there common consumer fraud scenarios to be aware of?

I received a suspicious email from someone claiming to be Western Union, what should I do?

Can the Test Question feature secure my funds or delay payment of a transaction?

Is Western Union open for business?

I cannot pick up my money transfer because no agent locations are open due to COVID-19.

If I can’t pick up my money transfer, what will happen to my money?

Why am I unable to use Western Union services after receiving the message “Additional info needed, go to westernunion.com/gcr”?

Why do I need to provide additional information?

How can I use Western Union services again?