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How can I find out if money is available for me to pick up?
Help with transfers
What do I need to bring to pick up money at an Agent location?
Receive money
How do I pick up a money transfer?
Receive money
Why am I unable to use Western Union services after receiving the message “Additional info needed, go to westernunion.com/gcr”?
Customer questionnaire
Can the Test Question feature secure my funds or delay payment of a transfer?
Consumer protection
Does Western Union offer an escrow service or any kind of buyer protection?
Consumer protection