Hi, how can we help you?
Popular articles
Why am I unable to use Western Union services after receiving the message “Additional info needed, go to westernunion.com/gcr”?
Customer questionnaire
How can I find out if money is available for me to pick up?
Help with transfers
How can I use Western Union services again?
Customer questionnaire
How do I pick up a money transfer?
Receive money
Does Western Union offer an escrow service or any kind of buyer protection?
Consumer protection
How can I find out the status of my money transfer?
Help with transfers