How do I register online on wu.com in Guatemala?

Registration is required for most of our services, to complete your profile registration please follow these steps:Go to an Airpak location ...

Does it cost anything to register for online services in Guatemala?

No, it’s free to register.

Who can register and send money online?

Anyone who meets the following conditions, can use our online services.You’ll need to have a valid ID such as an International passport, Nat...

How many times can I register?

Registration with a valid ID and phone number is possible only once.

How can I change or update my wu.com profile?

If you need to change your profile information, please contact AirPak customer care center at + 502-2410-1051.

What do I do if I forgot my User ID / login password/ or repeatedly entered incorrect details?

Your user ID is the ID number you used to create your profile.If you forgot your password, you can select the “Forgot password” option and a...

What do I do if I want to change my login details password, email address?

You can change your password or phone number only at nearest AirPak agent location.

What do I do if my ID has expired?

You will be required to reverify your identity by visiting averification location. Once your ID is verified, you will be able to send m...

How can I cancel my Western Union online profile?

Please contact AirPak customer care center + 502-2410-1051.