Yes, before making your first online transfer, you will need to verify your profile:

  • Go to an Airpak location.
  • Perform a transaction at Airpak location.
  • The agent at Airpak completes registration by filling out all Compliance required information.
  • Access Airpak’s website.
  • Click on Crear Cuenta button.
  • Select an option from Tipo de documento Dropdown list.
  • Provide Identification Number which must be the same used in retail transaction.
  • Perform One Time Password process – During this step a verification is made if the phone is unique or is associated to another profile. A confirmation is sent to the phone to confirm that the customer has access to the phone provided at Retail transaction.
  • Create a password according to Airpak’s password procedures.
  • Agrees to the terms of service and finally logging into their profile.