Registration and profile settings
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How do I register with Western Union?
If you are a new user, you can register with Western Union via our website or mobile app. Steps to register on our website or app:...
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Why should I register with Western Union?
Registration is required for most of our services. After you register, sending a money transfer or payment can be done in minutes as your in...
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Does it cost anything to register at Western Union's website?
No, it’s free to register.
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How do I edit my profile?
It’s easy to update your address, phone number, email address, or add a new debit or credit card to your Western Union profile. To edit your...
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How do I change my password?
To change your password, follow these steps: Log in through our website or app.Select your name or your initials on the top right to go to y...
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How do I delete my profile?
We are sorry to see you go. Please note that by deleting your Western Union profile you will lose your existing My WU℠ points. To delete you...
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Does my receiver need to register?
In certain countries receivers are also required to complete a one-time registration to pick up their money transfer. Learn more.
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How do I register with Western Union?
If you are a new user, you can register with Western Union via our website or mobile app.Steps to register on our website or app: Select&nbs...
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How do I log into my Western Union profile?
To log into your Western Union profile, please follow the steps below:Select Log in.Enter your registered email address and password.Ch...
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How do I update my email address in my profile?
Follow the steps below to update your email address:Log into your profile.Enter the new email address and select Save to confirm the changes...
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How do I update my postal address and phone number?
Follow these steps to update your postal address and phone number:On our website or the Western Union mobile app:Log into your profile....
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How do I change my password?
Follow the steps below to change your password: Log into your profile. Choose Reset password.Enter the new password and select Sa...
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How do I add my debit card, credit card1 or a bank account?
To add a new payment method, please follow the steps below: On our website: Log into your profile.Go to the Payment preferences&nb...
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How do I change my profile privacy and marketing settings?
On the website, log into your Western Union profile.Click the Menu icon and select Settings from the dropdown.In the Informat...
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How do I delete my profile?
We’re sorry to see you go. Please note that you will lose your existing MyWU points (if any) by taking this step and your complete transfer ...
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How can I unlock my profile?
Your profile gets locked if you enter an incorrect password three times in a row. To unlock it, please call Customer Care.
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How do I add a receiver?
To add a receiver, follow these steps: Log in to our website or go to our app.Go to the Menu and choose My receivers.Then select Add new/Add...
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How to delete a receiver?
To delete a receiver, please do the following:Log into our website or go to our app.Go to the Menu and Select My receivers.Then choose a rec...
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Can I transfer again to an existing receiver?
Yes, you can transfer to an existing receiver. You just need to do the following: Log into our website or go to our app.Go to the ...
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How do I edit my receiver’s details?
To edit your receiver’s details, please do the following: Log in to our website or go to our app.Go to the Menu and choose My rec...