For bank transfers, see the estimated date provided on your money transfer receipt. 

  • If you’ve sent money in person, you can see this date on your paper receipt. 
  • If you’ve sent money from our website or the Western Union app, you can find the date in your confirmation email. 
  • If the money transfer was sent at a retail location and the sender opted to receive SMS messages, the sender will receive an SMS message when the money transfer is sent to the bank.

On the estimated delivery date, the receiver can check with their bank if they have received the money.