While we try our best to make every transfer seamless, sometimes it might be put on hold or get delayed. It could be because of the following:

  • We’re verifying your identity. We may contact you if necessary.
  • We are double-checking a few other details. We may contact you if necessary.
  • Your bank is reviewing your transfer.

For a better transfer experience going forward, please provide the following details accurately:

  • Your name and your receiver’s name
  • Your bank details
  • Your contact details
  • Your ID details