While we try our best to make every transfer seamless, sometimes it might be put on hold or get delayed. It could be because of the following:
- We’re verifying your identity. We may contact you if necessary.
- We are double-checking a few other details. We may contact you if necessary.
- Your bank is reviewing your transfer.
For a better transfer experience going forward, please provide the following details accurately:
- Your name and your receiver’s name
- Your bank details
- Your contact details
- Your ID details