Do I need to pay anything to receive my money?
No, you don’t need to pay anything to receive the money.
How can my receiver pick up the money?
Your receiver can pick up the money at any of our agent locations. They just need to bring the following:The tracking number (MTCN) Their go...
Does my receiver need to register before collecting the money?
In the following countries, receivers need to register themselves to pick up a money transfer:ArgentinaChinaColombiaJamaicaArgentinaYour rec...
What are the acceptable ID documents for picking up money?
To pick up money in Canada, your receiver needs to bring one of the following: Their passportTheir federal or provincial government-issued p...
How do I know if my transfer has been received?
To learn if your transfer has been received, just go to Track a transfer and enter your 10-digit tracking number (MTCN). Don’t have your MTC...