Hi, how can we help you?

How do I send money with Western Union?

When can my receiver have the money?

How much money can I send online from Canada?

Do I need to pay anything to receive my money?

How can my receiver pick up the money?

Does my receiver need to register before collecting the money?

How can I track my money transfer?

What are the different stages in a money transfer?

What is an MTCN and where can I find it?

Can I access my money transfer history?

Can I repeat a past transfer?

Can I change my receiver’s name on a money transfer?

Why should I register with Western Union?

Does it cost anything to register at Western Union's website?

How do I register with Western Union?

Why do I need to provide additional information to transfer money?

What kind of documents do I need to provide?

I don’t have my documents handy. Can I upload them later?

What is the My WU℠ loyalty program?

How do I sign up for the My WU℠ loyalty program?

What are the benefits of the My WU loyalty program?

What are Western Union agent locations?

How do I find out the services being offered at an agent location?

How do I find a Western Union agent location?

Are there common consumer fraud scenarios to be aware of?

I received a suspicious email from someone claiming to be Western Union, what should I do?

Can the Test Question feature secure my funds or delay payment of a transaction?

Is Western Union open for business?

I cannot pick up my money transfer because no agent locations are open due to COVID-19.

If I can’t pick up my money transfer, what will happen to my money?

What do I need in order to offer Western Union money transfer services?

How will I earn money with Western Union?

Who's responsible for setting the price for the money transfer service?

How do I resend money online?

Can I make changes to my transfer details while resending money online?

How to add a new payout method for an existing receiver?

How do I change my password?

What if I forget my password?

How can I unlock my profile?

How do I add a receiver?

How to delete a receiver?

Can I transfer again to an existing receiver?