How much money can I add via cash at a Western Union agent location?

Daily limits:1.000 EUR (for Germany and Italy)3.500 RON (for Romania)4.000 PLN (for Poland)  

How do I add money via cash?

1. Log into our app.2. Select your primary account.3. Choose to add money to the account by selecting the Add cash at Western Union agent lo...

Bank transfer

How to add money via bank transfer from another bank?Login to the WU+ app, tap "Add money,"  select "Transfer from another bank" a...

Redirect Incoming Money Transfer

How to add money via Incoming Money Transfer?When a Money Transfer is sent to you via Western Union, the sender will receive a tracking numb...

How can I add money via credit card?

Log into the Western Union Digital Banking app.Select the account you wish to add money to.Select the Add money with card option. You c...

When will my account be credited?

When adding money to your account with a credit or a debit card, it can take a couple of minutes to see the money credited to your account. ...

Why was my attempt to add money declined?

Adding money to your Western Union Digital Banking account with a debit or credit card may be unsuccessful due to several reasons:a) Your b...

How can I add money to my account?

You can add money to your Western Union Digital Bank account in different ways, depending on your account type, the country you reside in an...

How much money can I add via bank transfer from another bank?

Bank transfer (SEPA-SWIFT - per transaction):10.000 EUR for Germany and Italy17.500 RON for Romania 35.000 PLN for Poland

How can I add money via bank transfer from another bank?

Log into our app.Choose Add money.Select Transfer from another bank.Select Add money now.Copy your account details and use them for a bank t...

Why is my account charged after receiving a bank transfer (SWIFT)?

A fee is applied when you receive a bank transfer via SWIFT to one of your Western Union Digital Banking accounts. The fee is a passed cost...

How much money can I add via credit/debit card?

Daily limit for credit/debit card for all cards:3.000 EUR for Germany and Italy10.500 RON for Romania10.000 PLN for Poland

How can I add money via a debit or credit card?

Log into our app.Select the account you want to add money to.Choose the Add money with card option. You can select a card you hav...

When will my account be credited?

It can take a couple of minutes to see the money credited to your account. You will receive a notification when the money is available in y...

How much money can I spend via my Western Union Digital Banking card?

o   ATM withdrawalsDaily limits:600 EUR for Germany and Italy1.800 RON for Romania2.000 PLN for Poland Monthly limits (for t...

Can I change the limit on my cards?

This is currently not available. We maintain the card limits for protecting our customers’ money.

How can I use the contactless feature on my card?

Your Visa Platinum debit card is enabled for contactless transactions. To use this feature, make sure your card is active and your first ca...

Can I extend the contactless limit on my card?

This is currently not available. The terminals you use will prompt you to make a contact chip and PIN transaction once you have exceeded th...

How much money can I send via my Western Union Digital Banking Account?

There are limits across three time periods: 1) Daily 2) Last 30 rolling days, and 3) Last 12 rolling months. The limits also...