How can I check my transfer status?

You can check the status of your transfer at any time on westernunion.com or on our Western Union app:Go to our website or app.Sel...

How will I know if my transfer is complete?

When your money transfer has been picked up by the receiver or deposited into an account, we will contact you in the following ways:Email: I...

Will I be notified if my transfer is delayed?

If your money transfer is delayed, we’ll contact you using the information you’ve provided during your transfer.

If I sent money to a bank account, how can I check my transfer status?

For bank transfers, see the estimated date provided on your money transfer receipt. If you’ve sent money in person, you can see this date on...

Who can check the status of a money transfer?

If you’ve sent a money transfer, you can check the status any time on our website or the Western Union app. Follow these step...

When I send a money transfer, will my receiver get a notification?

Western Union doesn’t send notifications to receivers. Senders can share their tracking number (MTCN) with the receiver to check the st...

How do I report an issue on the website or the app?

If you see an error while using our website or the Western Union app, please take note of the error code and, if possible, capture...

How can I find out if my money transfer has been paid?

Any time after the money has been sent, you can check your transfer status online. All you need is the tracking number (MTCN), which is...