How can I send money to a mobile phone?

If your receiver lives in a country where we offer this service, you can send money to their mobile phone. Make sure your receiver has activ...

What's a mobile wallet?

A mobile wallet is an electronic account that’s linked to a person’s mobile phone. Money can be electronically deposited and used in the sam...

Can money be sent to any mobile phone?

Mobile money transfers can only be sent to mobile phones that belong to mobile phone operators that work with Western Union.

Does the sender need to have a mobile phone?

No, the sender doesn’t need to have a mobile phone to send a mobile money transfer. However, if the sender does have a mobile phone and choo...

What about currency exchange rates?

Exchange rates for mobile money transfers will be calculated, applied and displayed when the money is sent, unless otherwise specified by lo...

What if the sender gives an incorrect mobile number for the receiver?

Funds are sent based on the mobile number provided. To be sure that your money is transferred to the intended receiver, you must be sure to ...

How can you ensure that sending to a mobile phone is secure?

Senders need to provide identification to send money to a mobile wallet. Transactions comply with the regulations of the sender’s country an...

In which currency are receivers paid?

Mobile money transfers are paid in the local currency of the receiver’s country.

How will the receiver know when they've received funds in their mobile wallet?

Receivers will get a text message from their mobile service provider to confirm that the money has been delivered or to alert them of any is...