Hi, how can we help you?

How can I send money with Western Union?

How do I find out if my money transfer has been sent?

How do I find out if a money transfer is available for pickup?

How do I send money online?

How long does it take to send money online?

How do I pay?

How can I send money to a mobile phone?

What's a mobile wallet?

Can money be sent to any mobile phone?

How do I send money to India with UPI?

What is the Western Union® Direct to Bank Account money transfer service?

What information is required from the sender to send a Direct to Bank Account money transfer?

Who uses Western Union money transfer services?

What are Western Union agent locations?

Which transfer service is offered at Western Union agent locations?

How can my receiver get the money?

What does my receiver need to pick up the money transfer?

How are money transfers paid out to receivers?

What are Western Union agent locations?

When are Western Union services available?

How do I find a Western Union agent location?

How do I register with Western Union?

How do I log into my Western Union profile?

Does it cost anything to register at Western Union's website?

How do I verify my identity?

What are the acceptable documents for identity verification?

Why do I need to verify my identity when sending money online?

How can I check my transfer status?

How will I know if my transfer is complete?

Will I be notified if my transfer is delayed?

What is Strong Customer Authentication (SCA)?

Why wasn’t my authentication successful?

Are there common consumer fraud scenarios to be aware of?

I received a suspicious email from someone claiming to be Western Union, what should I do?

Can the Test Question feature secure my funds or delay payment of a transaction?

Is Western Union open for business?

I can't pick up my money transfer because no agent locations are open due to COVID-19.

If I can’t pick up my money transfer, what will happen to my money?

What is the My WU℠ loyalty program?

What are the benefits of My WU℠ loyalty program?

How can I earn My WU℠ points?

Why am I unable to use Western Union services after receiving the message “Additional info needed, go to westernunion.com/gcr”?

Why do I need to provide additional information?

How can I use Western Union services again?