Registration and profile settings
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How do I register with Western Union?
If you are a new user, you can register with Western Union via our website or mobile app.Steps to register on our website or app: Selec...
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How do I log into my Western Union profile?
To log into your Western Union profile, please follow the steps below:Select Log in.Enter your registered email address and password. C...
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Does it cost anything to register at Western Union's website?
No, it's free to register.
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How can receivers register in Colombia?
Registering to receive transfers in ColombiaSend this content by emailThe Government of Colombia will require you to register if you receive...
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How can receivers register in Argentina?
Receiving money in ArgentinaIf you receive a money transfer in Argentina, you need to complete a one-time registration within 90 days of get...
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How can receivers register in China?
1. If you’re the receiver, you may need to complete a one-time registration before you can receive money.2. If you need to register, you wil...
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How can receivers register in Jamaica?
To receive the money, you must register with our agent GraceKennedy. You can register online through the registration portal or vi...
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How do I add my debit card, credit card1 or a bank account?
To add a new payment method, please follow the steps below: On our website: Log into your profile.Go to the Payment preferenc...
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How do I change my password?
Follow the steps below to change your password: Log into your profile. Choose Reset password.Enter the new password and sele...
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How do I update my email address in my profile?
Follow the steps below to update your email address:Log into your profile.Enter the new email address and select Save to confirm the changes...
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How do I update my postal address and phone number?
Follow these steps to update your postal address and phone number:On our website or the Western Union mobile app:Log in to your profile...
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How do I change my profile privacy and marketing settings?
Log into your Western Union profile.Click the Menu icon and select Settings from the dropdown.In the Information sharing sect...
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How do I delete my profile?
We’re sorry to see you go. Please note that you will lose your existing MyWU points (if any) by taking this step and your complete tran...
Sections
- Send money
- Send money online
- Send money from a bank account
- Send money to a bank account
- Send money in person
- Send money to mobile phone
- Receive money
- Western Union agent locations
- Registration and profile settings
- Help with current and past transfers
- Identity verification
- Payment authentication
- Consumer protection
- Customer questionnaire
Need more help?