Send money
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How can I send money with Western Union?
You can send money with Western Union: · Online using our website or the Western Union mobile app.·...
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Can I change the name on a money transfer?
You can only make minor typographical corrections to the receiver’s name on a regular money transfer as long as the money hasn’t yet been pi...
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How do I find out if my money has been sent?
Any time after sending, you can check your transfer status online. All you need is your name and the tracking number (MTCN) printed on ...
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How do I find out if a money transfer's available for pickup?
You can check your transfer status online. All you need is the sender's name and the tracking number (MTCN) printed on the sender's rec...
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How do I pick up a money transfer?
You can pick up your money at any agent location. You'll need to complete a "To Receive Money" form and include the following information:Na...
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What about exchange rates?
When you send money internationally, your receiver will generally be paid in local currency. The exact amount will be calculated based on th...
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How do I cancel my money transfer and ask for a refund? *
You can cancel a money transfer only if it has not been picked up by your receiver. If you sent money to a bank account, you can cancel it i...
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How long does it take to receive a refund?
Refunds typically take up to 10 business days from the date they are completed.
Sections
- Send money
- Send money online
- Send money from a bank account
- Send money to a bank account
- Send money in person
- Send money to mobile phone
- Receive money
- Western Union agent locations
- Registration and profile settings
- Help with current and past transfers
- Identity verification
- Payment authentication
- Consumer protection
- Customer questionnaire
Need more help?