How do I verify my identity?
Identity verification
What documents are suitable and why does Western Union need them?
Customer questionnaire
What are acceptable documents for picking up money?
Send money in person
How can I send money with Western Union?
Can I change the name on a money transfer?
How do I find out if my money has been sent?
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How do I send money online?
How long does it take to send money online?
How do I pay?
How can I send money from my bank account?
How do I send money to a bank account?
How do I send money to India with UPI?
What is the Western Union® direct-to-bank service?
Who uses Western Union money transfer services?
What are Western Union agent locations?
Which transfer service is offered at Western Union agent locations?
How can I send money to a mobile phone?
What's a mobile wallet?
Can money be sent to any mobile phone?
How can my receiver get the money?
What does my receiver need to pick up my money transfer?
When are Western Union services available?
How do I find a Western Union agent location?
How do I register with Western Union?
How do I log into my Western Union profile?
Does it cost anything to register at Western Union's website?
How can I check my transfer status?
How will I know if my transfer is complete?
Will I be notified if my transfer is delayed?
What are the acceptable documents for identity verification?
Why do I need to verify my identity when sending money online?
What is Strong Customer Authentication (SCA)?
Why wasn’t my authentication successful?
Are there common consumer fraud scenarios to be aware of?
I received a suspicious email from someone claiming to be Western Union, what should I do?
Does Western Union offer an escrow service or any kind of buyer protection?
Why am I unable to use Western Union services after receiving the message “Additional info needed, go to westernunion.com/gcr”?
Why do I need to provide additional information?
How can I use Western Union services again?
Need more help?
