What qualifies as a large amount money transfer?

An amount of over 15,000 USD is considered a large amount money transfer.

What is the limit of the amount that I can transfer through Western Union?

You can transfer up to 50000 USD/ EURO (or local equivalent) from United Kingdom, France, Germany, Australia, Hong Kong, or the United State...

Are there any additional checks to sending multiple large amount money transfers in a short period of time?

There are no limits to sending multiple large amount money transfers over any time frame. However, Western Union policy defines certain thre...

How to send a large amount money transfer, and do I need to provide any additional documents?

You can send and receive large amount money transfers online on wu.com or the Western Union app at your convenience 24/7.  To send...

What are the fees to send a large amount money transfer?

To find out the estimated fee and currency exchange rates for your online money transfers, click Estimate Price and fill in the required fie...

When is the money taken from my bank account?

The money is deducted from your bank account once you submit and authorize the money transfer.

Does it take longer to complete a large amount money transfer?

The delivery time varies, depending on the sending and receiving countries, payment, and payout methods selected. To create a better service...

How secure is my large amount money transfer?

Western Union uses the latest technology to ensure convenient and reliable online money transfers. We operate according to the local and int...

Do I need to complete an identity verification process to send a large amount money transfer? What are the acceptable verification documents?

Identity verification is independent of large amount money transfers. A customer can only send a large amount money transfer if they have al...

Why do I have to send my source of funds documentation?

At certain threshold, before you can send a large amount of money transfer, we need to request additional documentation to verify the source...

Where do I need to send the additional documents?

You don’t need to send any documents in advance. If Western Union asks you to provide any additional documents (such as proof of source of y...

What care do I need to take when sending the documents?

Please make sure the documents aren’t damaged, illegible, or expired and letters, numbers, signs, and security features are clear. When taki...

How many documents do I need to provide to validate the source of my funds?

We will let you know which documents need to be provided to prove the source of your funds and validate its legitimacy. Once Western Union a...

What happens if some of my documents are not accepted?

We will send you an email requesting additional documents and directions on how to send them. You need to provide the correct documentation ...

Is my information secure?

We use organizational, technical, and administrative safeguards to secure your personal information. All information sent to us via email or...

Can I cancel my money transfer? When will I receive a refund?

Yes, you can cancel your money transfer if it hasn’t been deposited. It may take up to 7 business days from the day the refund was issu...

Who can I contact about my large amount money transfer?

For general information, get in touch with us through the Contact us section at westernunion.com.

When will I receive a call/an email from Western Union?

You can expect a call or an email from Western Union within 30 minutes of initiating a large amount money transfer.

What if I missed the call from Western Union?

If you miss our call, we will send you an email asking you to call us back within 24 hours. Always make sure to check your email after initi...

Do I need to get my documents translated?

You don’t need to get your documents translated. You can send them to us in the original language.

How long does it take to verify my documents?

Once we receive the required documents from you, they will be processed within 30 minutes.

What are the reasons my large amount money transfer is declined?

Unfortunately, sometimes we may not be able to approve a large amount money transfer you intended to send. These situations may include, but...