Who uses Western Union money transfer services?

Anyone who needs to send or receive money quickly uses Western Union. These include people supporting friends or relatives abroad and travel...

What are Western Union agent locations?

Western Union agent locations are independent businesses that provide money transfer services to their customers on behalf of Western Union.

Which transfer service is offered at Western Union agent locations?

Western Union agent locations offer the ability to send money worldwide using cash. To check which services offer your nearby agent cli...

How do I send money from an agent location?

You’ll need to follow your agent’s instructions and pay the agent the amount you want to send, plus fees, in the payment method you selected...

What do I need to send money from an agent location?

Sending money with Western Union from an agent location doesn’t require credit cards, debit cards, bank accounts, or memberships. Senders ar...

What are acceptable ID documents for picking up money?

You can pick up your money transfer at any nearby agent location with one of the following: Your passport¹Your UK, EU, or EEA driver’s licen...

How much money can I send from an agent location?

You can usually send any amount. However, for certain amounts and transfers, you may be subject to additional security and asked to provide ...

How are money transfers paid out to receivers?

Generally, you can choose how your receiver will get the money. These are some of the common receive methods:In cash at an agent location.On...

How can I find out if my money transfer has been paid?

Any time after the money has been sent, you can check your transfer status with your agent or by contacting Customer Care. All you need is t...

How can I find out if a money transfer is available for pickup?

You can check your transfer status with your agent or by calling us at 0800 833 833. All you need is the sender’s name and the tracking numb...

How can my receiver pick up the money?

Your receiver can pick up the money at any of our agent locations. They’ll simply need to show the following: The tracking number (MTCN)A va...

When are Western Union services available?

Each Western Union agent location determines its own hours of operation. Some have extended hours and some even stay open 24 hours.Find a ne...

How do I find a Western Union agent location?

Find a nearby agent location online or look for Western Union in your local telephone directory.

When is my money transfer complete?

Your transfer is complete when your receiver picks up the money from an agent's location or when the transfer amount is credited to your rec...